Data Privacy · Account Protection · Last Updated 2026

3 Card One Privacy Policy – How We Use Your Data

This Privacy Policy explains exactly what personal information 3 Card One collects, why we collect it, how we use it, and what rights you have over your own data. We keep things clear — no legal jargon that nobody actually reads.

Your Data, Your Rights

By using 3 Card One, you agree to the data practices described in this policy. You have the right to access, correct and request deletion of your personal information. Contact us at [email protected] for any data-related requests.

1. Overview

3 Card One respects the privacy of everyone who uses our platform. This Privacy Policy applies to all users of the 3 Card One website at 3cardone.onl — whether you are a registered account holder, a visitor browsing the site, or someone in the process of signing up.

We collect personal information only to the extent that is genuinely necessary to operate the platform, process your payments, verify your identity and provide you with a functioning gaming experience. We do not sell your personal data to third parties. We do not share it with advertisers. We do not use it to build profiles for external commercial purposes.

This policy is written in plain language because we believe privacy notices should actually be readable. If anything here is unclear, or if you have a specific question about how your data is handled, please contact our support team at [email protected] before using the platform.

By creating an account on 3 Card One and using the platform, you confirm that you have read and understood this Privacy Policy and that you agree to the data practices described herein.

2. What We Collect

We collect personal information in the following categories:

Registration Information

When you create a 3 Card One account, we collect the information you provide during the sign-up process. This includes your full name, date of birth, email address, phone number and the login credentials you set up for your account.

Identity Verification Documents

To comply with standard Know Your Customer (KYC) procedures and to verify your age, we may request a copy of your government-issued identification — such as a CNIC (Computerised National Identity Card) — and in some cases proof of address or proof of payment method ownership. This information is used solely for verification purposes.

Transaction and Payment Data

We record all financial transactions on your account — deposits, withdrawals, bets placed, bonuses claimed and any adjustments. This includes payment method details such as your JazzCash or Easypaisa mobile number, bank account reference information or card details where applicable. Full card numbers are not stored directly by 3 Card One — payment processing is handled through secure third-party payment processors.

Betting and Gaming Activity

We maintain a record of your gaming activity — the bets you place, the games you play, session durations, responsible gaming settings you have applied and your betting history. This data is used to operate your account, detect unusual activity and ensure fair use of the platform.

Device and Technical Data

We automatically collect certain technical information when you access the platform — including your IP address, browser type, device type, operating system and the pages you visit on the site. This helps us maintain platform security and improve the user experience.

Data Category Examples Purpose
Identity Name, DOB, CNIC, email Account creation, age verification, KYC
Financial JazzCash/Easypaisa number, bank ref, deposit history Payment processing, withdrawal verification
Gaming Activity Bets placed, games played, session times Account operation, responsible gaming, fraud detection
Technical IP address, device type, browser Security, platform maintenance, analytics
Communications Support emails, chat logs Customer support, dispute resolution

3. Why We Collect Your Information

Every piece of personal data we collect is used for a specific and legitimate purpose. Here is how the data we hold is actually used:

  • Account Management: To create and maintain your player account, process logins, manage your balance and keep your account settings up to date.
  • Age and Identity Verification: To confirm that you meet the 18+ eligibility requirement before you can deposit or place bets. This is non-negotiable and applies to all players.
  • Payment Processing: To process your PKR deposits through JazzCash, Easypaisa, Raast, bank transfers and other supported methods, and to process your withdrawal requests to your verified payment methods.
  • Fraud Prevention and Security: To detect and prevent fraudulent activity, multi-accounting, bonus abuse and other misuse of the platform. This includes monitoring betting patterns and financial transactions for unusual behaviour.
  • Responsible Gaming: To apply the deposit limits, session reminders and self-exclusion settings you have chosen, and to flag accounts that may show signs of problem gambling behaviour.
  • Customer Support: To handle your queries, complaints and disputes accurately and efficiently. Support communications are retained for a reasonable period for audit and quality purposes.
  • Platform Improvement: Aggregated and anonymised technical data is used to understand how the platform is being used and to improve performance, navigation and game availability.
  • Legal Compliance: To comply with applicable legal and regulatory obligations, including record-keeping requirements related to financial transactions.

We do not use your personal data for purposes beyond those listed above without informing you first. We do not sell your data, share it with advertisers or use it to build a profile for any external commercial purpose.

4. Payment Data and Financial Information

Because 3 Card One processes real-money transactions in PKR, financial data is handled with particular care. The platform supports JazzCash, Easypaisa, Raast, bank transfers, debit and credit cards and approved mobile wallets. Each payment method involves its own data handling practices:

  • Mobile Wallets (JazzCash, Easypaisa): Your registered mobile number and transaction reference details are recorded. We do not store your wallet PIN or password at any point.
  • Raast and Bank Transfer: Your bank account name, account number or IBAN and transaction reference are recorded for reconciliation and withdrawal processing purposes.
  • Cards: Card payments are processed through a secure third-party payment gateway. 3 Card One does not store full card numbers. We retain only the last four digits, card type and expiry month/year for reference purposes.

All payment data is encrypted in transit and at rest. Financial records are retained for a period consistent with standard accounting and audit requirements. Where a withdrawal request is made, your payment data is used to verify that funds are being returned to the same source they came from — this is standard anti-money-laundering practice.

Your financial data is never sold, rented or shared with marketers. It is used solely for payment processing, fraud prevention and regulatory compliance.

5. Cookies and Tracking Technologies

3 Card One uses cookies and similar technologies to make the platform work properly and to understand how users interact with the site. Here is what we use and why:

Essential Cookies

These are required for the platform to function. They manage your login session, keep your account secure while you browse, remember your language preferences and maintain your basket state in games. Without these cookies, core features of the platform will not work. You cannot opt out of essential cookies while using the site.

Analytics Cookies

We use anonymised analytics data to understand which pages are most visited, how long users stay on particular sections and where navigation can be improved. This data does not identify you personally — it is aggregated across all users. You can opt out of analytics cookies through your browser settings.

Functional Cookies

These remember your preferences — such as your preferred deposit method, display settings or the last sport category you browsed — to give you a smoother experience on return visits. Functional cookies do not track you across other websites.

You can manage cookie preferences through your browser settings at any time. Note that disabling essential cookies may affect your ability to log in or use core platform features. Disabling analytics or functional cookies will not prevent you from using the platform.

6. Sharing Your Data

3 Card One does not sell or rent personal data. We share your information only in the following limited circumstances:

  • Payment Processors: To complete your deposits and withdrawals, we share relevant transaction details with third-party payment processors — including mobile wallet providers, banks and card payment gateways. These processors are bound by their own data protection obligations.
  • Identity Verification Services: Where KYC verification is required, we may use a third-party identity verification service to authenticate documents you provide. These providers handle your documents under strict confidentiality terms.
  • Game Software Providers: When you play slots or live casino games, relevant session data — such as your account ID, stake and game result — is shared with the relevant game provider to deliver and settle the game outcome. Game providers do not receive your full personal profile.
  • Fraud Prevention and Security: In cases where we reasonably suspect fraudulent activity or a serious breach of our Terms and Conditions, we may share relevant account information with fraud prevention and security service providers to support an investigation.
  • Legal Obligations: We may disclose your information where required to do so by applicable law or by a lawful request from a competent authority. We will only disclose the minimum information necessary to comply with such a request.

All third parties with whom we share data are required to handle it in a manner consistent with this Privacy Policy and applicable data protection standards. We do not share your data with advertisers, marketing platforms or data brokers under any circumstances.

7. Data Retention

We retain your personal data for as long as is necessary to fulfil the purposes described in this policy, and for as long as your account remains active. Specifically:

  • Active Accounts: All personal and financial data is retained for as long as you hold an active account with 3 Card One.
  • Closed Accounts: Following account closure, we retain your records for a minimum period consistent with standard financial record-keeping and audit requirements. This typically covers transaction histories, identity verification records and correspondence relevant to your account.
  • Support Communications: Customer support interactions are retained for a reasonable period for quality assurance and dispute resolution purposes.
  • Technical Logs: Server logs and technical access records are retained for a shorter period and are primarily used for security monitoring and platform maintenance.

Once the applicable retention period has passed, your personal data is securely deleted or anonymised so that it can no longer be linked back to you individually. Anonymised, aggregated data may be retained indefinitely for analytical purposes as it no longer constitutes personal data.

8. Security Measures

We take the security of your personal data seriously. 3 Card One applies a range of technical and organisational measures to protect the information we hold:

  • Encryption: All data transmitted between your browser and our servers is encrypted using TLS (Transport Layer Security). Sensitive data at rest — including financial records and identity documents — is stored in encrypted form.
  • Access Controls: Access to personal data within 3 Card One is restricted to personnel who genuinely need it to perform their role. Administrative access is logged and audited.
  • Password Security: Account passwords are stored in hashed form — they are not stored in plain text and cannot be retrieved by our team even in a support context.
  • Fraud Monitoring: We use automated systems to monitor account activity for signs of unusual behaviour, unauthorised access attempts or other security anomalies.
  • Third-Party Security: Payment processors and other third-party service providers used by 3 Card One are assessed for their security standards before use.

While we apply rigorous security standards, no system is completely immune to risk. If you suspect your account has been compromised, contact [email protected] immediately so we can act quickly to secure your account.

9. Your Data Rights

As a user of 3 Card One, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at [email protected] with your request and account details.

Right of Access

You can request a copy of the personal data we hold about you at any time. We will provide this in a clear, readable format within a reasonable timeframe.

Right to Correction

If any personal information we hold is inaccurate or out of date, you can request that it be corrected. Some corrections may require supporting documentation.

Right to Deletion

You can request that we delete your personal data. This right is subject to our legal retention obligations — some records must be kept for a defined period after account closure.

Right to Portability

You can request your data in a structured, machine-readable format. This allows you to transfer your information to another service if you choose.

Right to Restriction

In certain circumstances you can request that we restrict how we process your data — for example, while a dispute about accuracy is being resolved.

Right to Object

You can object to processing where it is based on our legitimate interests rather than a legal obligation. We will review each objection on its merits.

10. Minors and Under-Age Users

3 Card One is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory part of the account registration and verification process.

If we discover that an account has been created by someone who is under 18, or that false information was provided to circumvent age verification, the account will be closed immediately. Any deposits made will be returned to the source payment method after an investigation, and any bonus balances or winnings associated with the under-age account will be forfeited.

If you are a parent or guardian and believe that a minor has accessed 3 Card One using false information, please contact us at [email protected] immediately with details so we can investigate and take action without delay.

11. Changes to This Privacy Policy

3 Card One reserves the right to update this Privacy Policy at any time. When we make changes, we will update the effective date shown at the top of this page. Continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms.

Where changes are material — meaning they meaningfully affect how we collect or use your personal data — we will make reasonable efforts to notify registered users in advance, either through a notice displayed on the platform or by email to the address associated with your account.

We recommend reviewing this Privacy Policy periodically so you are always aware of how your information is being used. Previous versions of this policy are superseded by the current published version.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information is being handled, please get in touch with the 3 Card One support team.

You can reach us by email at [email protected]. Please include your registered account email and a clear description of your request so we can handle it efficiently. We aim to respond to all privacy-related requests within a reasonable timeframe.

For general account queries, game queries or payment support, the same email address applies. Our support team is available to assist you.

Data Requests and Privacy Queries

Email: [email protected]
Include your account email and the nature of your request. We handle all data requests confidentially.

How 3 Card One Protects Your Data

Six key commitments that define how we handle your personal information on the platform.

No Data Sales
We Never Sell Your Data

Your personal information is not sold, rented or shared with advertisers or data brokers. Full stop. The only parties who ever receive your data are those directly involved in operating your account and processing your payments.

Encrypted
End-to-End Encryption

All data moving between your browser and our servers is protected by TLS encryption. Sensitive data at rest — including your identity documents and financial records — is stored in encrypted form on our secure infrastructure.

PKR Payments
Local Payment Data Handled Securely

JazzCash, Easypaisa, Raast and bank transfer details are processed through secure channels. We do not store full card numbers or wallet PINs. Payment data is used solely to process your transactions.

KYC Protected
Identity Verification Done Right

Your CNIC and supporting documents are handled with strict confidentiality. Verification is required to confirm your age and identity — your documents are never used for any purpose beyond that verification process.

Your Control
You Control Your Own Data

You have the right to access, correct, download and request deletion of your personal data at any time. Simply contact our support team at [email protected] and we will handle your request promptly.

Responsible Use
Data Used for Responsible Gaming Too

Your gaming activity data helps power the responsible gaming tools in your account — deposit limits, session tracking and self-exclusion. It is used to protect you, not to profile you for external purposes.

Your Privacy Is Protected — Join 3 Card One

Now that you know how 3 Card One handles your data, you can register with confidence. Create your account, make a PKR deposit and start exploring cricket betting, slots and live casino.

18+ only. Gambling involves financial risk. Please play responsibly and within your means.